Travel Agents Can Help With Your Business Travel

Business travelers are constantly on the move. They always have to be in front of time in order to built contracts with other businesses and other colleagues or executives. Still, if an individual is a business person and requires an alteration in his plans, why not attempt to merge business with relaxation? To make this possible, you will need to get in touch with a travel agent.

You should contact a travel agent for planning a business trip that is void of any hassles. Make sure that business travelers will get all important information from the travel agency. They should also give them detailed information regarding business travel so that your requirements will be satisfied while traveling.

Making contact with a travel agent will ensure that you have an enjoyable business trip since you can work on your own agenda so that you can have a great time while traveling on business. Gone are the days when a person has no time for enjoyment while on a business trip. People used to be more engaged in conferences and meetings which would keep him from going on any outings. Working with a travel agent can help you put breaks in between your hectic business schedule. For example, if a person has a free afternoon, their agent can suggest an area that they must see in the city which you would take pleasure in.

Working with a travel agent also saves time as they can arrange for special car service. Having a car is a big benefit for business travelers who have to go from one place to another, as well as for those who do not want to go through the disturbance of using public transportation or taxi cabs. If an individual has his own car and driver, then it is easy for them to manage business more capably. However, for those who wish to rent a vehicle, they can ask their travel agent to organize this for them. Businessmen can also ask for vehicles with GPS systems so that they will not get lost. These can all be prearranged by travel agents for their ease and satisfaction.

Also, if people are bored with the common room service or hotel restaurant food, they can ask their agent for ideas regarding the best place to have dinner and a few drinks in the city where they plan to visit. If you are unhappy with the customary business hotels where you would generally stay, travel agents can find other lodgings that are as classy but would have a different atmosphere.

Why Sound Business Travel Reporting Matters

For any company that has their employees engage in regular travel, it is important to have a good corporate travel strategy. Part of developing and improving on a corporate travel strategy is solid business travel reporting. Business travel reporting provides the company with details about the cost of travel and how the money is being used. This data not only helps to keep track of expenses but it also can be used to identify areas of waste and inefficiency. When this information is tracked and analyzed it can be used to improve upon your company’s business travel strategy. Using the service of a corporate travel agency is an effective means toward achieving all of these goals.

Due to their experience and their connections in the travel and finance industry, a corporate travel firm will be especially suited to provide these services with the highest degree of detail. A corporate travel agency uses a variety of methods to analyze and track a clients business travel expenses. They can use data from banking and credit card records along with the travel records to identify the most and least efficient travelers in your company. They can help to manage airline data to find which carrier is providing the most business friendly service for the most affordable price and they can help to identify waste and abuse of funds.

A corporate booking agency can also help employers to analyze information in a way that can determine how effectively the employees travel and how well they stick to the itinerary and how closely the individual employees stick to the travel strategy. This can be achieved by referencing the data accumulated from credit cards, expense accounts, airline data, hotel bills and rental information. Once all of the data is collected and analyzed, the corporate travel firm can prepare a complete report. The reports will cover a variety of different areas and will often be accompanied by a written summary of the overall information. Clients can also request specialized reporting from a corporate travel agency. These may be to address an area of concern or to see how a new aspect of the travel strategy is working.

Most business travel agencies recommend that their clients schedule regular meetings with their travel manger to go over the business travel reporting and to find ways to improve the corporate travel strategy. The management of a business should meet with their corporate travel manager at least once a year. In these meetings the travel manager can help the client go over the business travel reporting and understand what all of the data means. The manager will help to identify areas of waste and point out parts of the travel plan that are working well. At this time the client can address their concerns about the travel strategy and work to adjust the business travel strategy. A corporate travel agency can also help their client with a plan for implementing the new strategy and addressing the changes with their staff.

The Truth About Business Travelers: I Am Pleasantly Surprised!

Traveling a lot for work recently has provided me with some unique opportunities to observe people. There are lots of stories and jokes and stereotypical characteristics about road warriors – people who travel a lot on business – and I expected to run into a lot of confirming examples. But what I’ve discovered is the few are creating an image to the detriment of the many. Here are 5 debunked myths about road warriors that may surprise you:

1. They enjoy freedom from the office while on the road. Quite the contrary, 80% to 90% of all the business travelers I see are working while traveling. They are talking quietly on the phone with conference calls while waiting in the airport, they pull out their laptops or tablets and start working as soon as we hit 10,000 feet in the air. Most business travelers are quite literally tethered to their offices and they don’t waste time hanging out or lolly gagging around. They are working.

2. They enjoy chatting about where they’ve been and how important they are at work. OK, so there are a few braggarts running around out there, but most of this behavior is seen only in the movies. Sure, rookies may fall into this trap for a little while but the vast majority of business travelers keep to themselves and work. The bad mannered folks fluffing their plumage at anyone who will listen are few and far between. You could be sitting next to a CEO or an Entrepreneur who makes 7 figures and you probably won’t know it. I really believe most business travelers see travel time as their own time to work and think with minimal interruptions.

3. They are rude. We’ve all heard the stories. I’ve witnessed a few business folks behaving in ways that would embarrass the crud out of their mothers, but on the whole the vast majority of business travelers I’ve seen recently have been considerate of the people around them. They talk in low voices while on the phone, they follow the FAA rules about electronic equipment usage, they patiently wait in line for the family with 3 kids, 7 bottles of water, 6 roller bags and a stroller to clear security. They don’t usually push and shove to get in or out of a line. And they don’t demand special attention from gate agents, flight attendants, hotel staff, or drivers. The rudest travelers I’ve observed lately have been folks on vacation.

4. They get to eat in fancy restaurants every night. I suppose some could afford it, but the reality is the fancy restaurants are an exception for the practiced business traveler. The rookies may try this for a while, but they learn pretty quickly that fancy meals and late nights make working on the road miserable. Most business travelers eat at the hotel where they are staying or a local take out. They are focused on getting something to eat, getting work prepared for the next day and getting some sleep. People who don’t travel a lot find it hard to believe but when you are on the road what you get hungry for is a simple meal like you can easily fix at home.

5. Business travel is glamorous. Yes, there are perks like frequent flyer miles and hotel points. But business travel is a lot about waiting to get where you are going, fitting in as much business as you can while you are there, and then going home. Its airports and hotels and offices and meetings. There’s very rarely time for sightseeing. Most experienced business travelers treat the travel as a normal part of their day – just a long commute. Interestingly, I think business travelers tend to be more focused on getting the job done while they are traveling so that they can relax when they go home.

Whether you are an entrepreneur or a corporate exec, your ability to expand your impact in the world is enhanced by business travel. It’s nice to know that most of the fellow travelers you’ll meet on the road are just regular people focused on doing a good job. Sure, there will be the occasional twit and some pretty funny stories to share, but most of it is routine as you join the ranks of the polite, yet focused business travelers.

Why the London Riots Created a Greater Business Travel Threat Than a Terrorist Attack

Introduction to the London riots threat

If you have business travel to London, you need to read this article. In this article you will discover why the London riots created a greater travel threat than a terrorist attack. We will examine the threat posed by the London riots and demonstrations, terrorist attacks and resulting travel delays, disruptions and changes. At the end of this article, you will have a specific understanding of the required business travel management response and awareness as to why this will happen again.

The London riots and demonstrations has resulted in one of the largest business travel disruptions of 2011.

London Riots and Demonstrations

The London riots and demonstrations have come as a complete surprise to many. It is not a unique event and certainly not unique to the UK. The scale, violence, fire and failure of the authorities is often something expected in other countries but the lack of preparedness for destinations like the UK is common and widespread. Therefore, the lack of preparedness and last-minute scramble to respond and the inability to avoid major business travel disruptions are widespread as a result.

Due to the footprint of disruption, many routes and modes of transport have been negatively affected. Simple commute from the airport, trains and ports to planned accommodation options have been altered and continuous review of hazard or threat assessment are required. Furthermore, travel support providers such as taxis, hotels, restaurants, emergency services an other basic amenities have also been affected, to varying degrees.

Travel and risk managers need to immediately identify:

Affected areas,
Degree of threat,
Affected and exposed (inbound and outbound) business travellers,
Arrival/departure points,
Safe and non-affected areas,
Mitigation or eradication options,
Cost of implementation,
Funds available,
Emergency support,
Accommodation options,
On-going or developing events,
Social or non-business activity,
Insurance claims and compliance requirements,
Cancellation criteria,
Resumption of travel criteria,
Extended event plans,
Travel alternatives (domestic and international)

The London riots have affected multiple support systems related to business and leisure travel. Any leisure travel disruptions will further compound business travel threats such as decreased accommodation options, airport congestion and increased public transport demand. Even simple actions like withdrawing money from an ATM will prove a challenge and compound the hazard/s.

The London riots have had a prolonged affect on UK business travel sector, far greater than the majority of terrorist attacks. Further affects such as planning and preparation for the 2012 Olympics will also contribute to the lingering affects.

A lack of planning and subsequent response capability by businesses could constitute a failure of duty of care, due diligence, corporate social responsibility, workplace health and safety or other related legislation.

Terrorist attacks less of a threat than London riots

With the exception of the Mumbai terrorist attacks, most have limited travel disruption and only affect a narrow band of travellers. Inclusive of the Mumbai terror attack, terrorist attacks typically have clearly defined threat elements (terrorist, bombings, gunfire, etc) whereas the London riots is a constantly changing and unclear threat. Most business travellers will be unprepared for such decision-making demands and lack sufficient experience to make consistent and safe decisions.

Most contemporary business risk management systems focus on location and plausible event threats, then seek to inform or prepare travellers for the best results to mitigate or eliminate the hazards and threats. Therefore, the bulk of business travellers will not be prepared or educated on how to respond in London, with such wide spread disruption and threats. Few will have residual knowledge from information and preparation for such events in other locations, considered more likely to be medium to high risk. Many of the supporting business travel management departments and managers will be equally unprepared and resourced.

A terrorist attack and other similar violent crimes would have a much smaller footprint of disruption, not affected such a wide business travel demographic, not affect business travel support providers so comprehensively or have such a prolonged impact on all exposed.

Routine travel delays, disruptions and changes represent one of the most persistent and probable travel risk management issues.

Travel delay, disruption and changes

Change management and the decision-making involved is one of the most commonly accepted workplace hazard concerns. This is equally relevant to business travel and business travel threats.

The instinctive and guided response of travellers to any delay, disruption or change can significantly affect the outcome of any spontaneous or new hazard as it presents. Particularly when this is the first level of response, before support options and resources can be activated or come into affect.

Travel delays have been triggered due to airport and airline workers unable to get to work, taxi drivers not able to refuel vehicles, hotels and staff overwhelmed, business travellers unprepared and convergence of business and leisure travellers upon all available exit travel nodes.

Access to information, at all levels, the ability to consume and process all the options and explore alternatives is imperative in this and similar travel disruption events. Crisis leadership will succeed more frequently than simple crisis management, to which are dependent upon timely and accurate information from all available resources.

Unfortunately, many will fail to fully understand the gravity of the events, the threats posed and respond or prepare accordingly. While many others exposed will chalk it up to another force majeure or random act that is just part of the rich experience of international travel. Courts, business travellers and peer review increasingly do not share this flippant view.

This scenario and lack of preparedness has been played out numerous times in recent history. Volcanos, volcanic ash affects, Japan’s tsunami, airport closures, airline failure and many others have caught business travellers and managers alike unprepared. This disturbing trend will continue.

Conclusion: London riots threat

You should now see why the London riots have a far greater impact and threat to travellers than you may have originally thought. We have examined the business travel threat posed by the London riots, terrorist attacks and resulting travel delays. You now have a specific plan for this and similar events and the required business travel management and response. This will happen again. Perhaps not in London, perhaps not a city wide demonstration but this kind and scale of business travel disruption event will happen more than once before the end of 2011. Review your plan and make the necessary enhancements now.